Salary: depends on experience / Yearly	Location: los angeles, CA
Type: Full-Time	Postal Code: 90011

Clinic Manager " High Volume Spay/Neuter Clinic

Job Summary: Responsible for providing the highest quality of care possible for patients during hospitalization, surgery, and wellness procedures at a high quality, high volume spay/neuter clinic. Responsible for managing all administrative and operational aspects of the clinic including: interviewing, hiring and training clinic personnel; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; clinic maintenance and inventory management; interfacing with customers and addressing complaints and resolving problems.

Responsibilities include but are not limited to:

• Manage administrative and operational aspects of the clinic including personnel recruitment/hiring/scheduling, appointment booking, supply ordering and inventory, intake and discharge process, and the pre-operative, operative, and recovery process
• Train and supervise clinical personnel in the admissions of patients into clinic facilities; obtaining medical history, performing physical assessments prior to procedures, and flow and monitoring of surgery patients from the induction of anesthesia until full recovery has been achieved.
• Develop policies and procedures to ensure efficient and effective clinic operations and ensure their implementation and monitoring over time
• Prepare monthly operational reports and monitor performance versus plan, proactively anticipate, identify and resolve program issues and make adjustments when required
• Under the direct supervision of the veterinarian, administer medications, anesthesia drugs and prepare animals for surgery.
• Maintain controlled drug record keeping and reporting.
• Adhere to maintenance programs for all medical equipment, company vehicles, and all computer equipment.
• Develop monthly staff schedules and provide ongoing feedback and written annual performance evaluation to all staff supervised.
• Participate in the annual planning and budgeting process

The ideal candidate would meet the following requirements:

• High school diploma or equivalent and five years veterinary clinic experience required
• RVT or equivalent certification preferred but not required.
• Proven ability to manage all aspects of program development, implementation and monitoring.
• Strong interpersonal and communication skills and demonstrated ability to establish and maintain effective working relationships with a wide range of individuals/groups
• Motivated self-starter with great attitude, flexibility, and entrepreneurial spirit
• Able to work under pressure to prioritize and manage workload, manage simultaneous tasks and meet deadlines within a fast paced and changing environment
• Excellent computer skills in current computer technology and related software programs including MSWord, QuickBooks, and database management software
• Ability to speak Spanish preferred but not required
• Experience in a high quality, high volume spay/neuter environment helpful but not required
• Experience with California OSHA requirements and standards

Physical Requirements:
• Ability to stand for long periods of time while performing work requiring concentration and manual dexterity.
• Lifting animals of all sizes, bending, stooping and walking on a daily basis.
• Working at a computer for extended periods of time with repetitive typing, arm and hand motion.

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